Contact
Tell us what we got wrong.
Corrections, specification updates, partnership questions or anything else — one inbox, read by a person.
The fastest way to reach Dwell Hue is email. Write to hello@dwellhue.com and we aim to reply within 24 to 48 hours on business days.
What we’re glad to hear about
Corrections and feedback
If a dimension, load rating, colour temperature or width range on this site no longer matches the manufacturer’s published documentation, send us the page URL and the correct figure. Corrections are prioritised over everything else in the inbox.
Specification updates
Manufacturers and brand representatives are welcome to send updated specification sheets, revised assembly documentation, discontinued-model notices or new size ranges. Please include the model number and a link to the published documentation.
Sponsorship and partnerships
We’re open to conversations about advertising and commercial partnerships. Please read the section below first, so you know what is and is not available.
Guest contributions
If you research home furnishings, lighting or window treatments and want to pitch, include the specific constraint your piece would resolve and the documentation you would build it from. Pitches that are really link placements are declined.
General enquiries
Questions about the site, our research method, or anything else — write in. Please include the URL of the page you’re asking about, if there is one.
What we can’t help with
- Paid placement in a guide. Rankings and recommendations are not for sale, in any format, at any price.
- Link insertion into existing articles. We don’t add commercial links to published pages in exchange for payment.
- Orders, returns, refunds or warranty claims. Dwell Hue does not sell products. If you bought something after following a link from this site, the retailer and the manufacturer handle the order, the return and the warranty.
- Individual installation advice. We can point you at what the documentation says, but we can’t assess your wall type, wiring or structural fixings remotely. For installation, use a qualified professional.
Before you write about a product
Dwell Hue researches products from published specifications, documentation and verified owner reviews. We do not test products in person, so we can’t confirm how an item feels, sounds or performs in a particular room — only what its documentation states and what owners consistently report.
Response times
We aim to answer within 24 to 48 hours on business days. Corrections and specification updates are handled first. Sponsorship and partnership enquiries may take a little longer. If you haven’t heard back after five business days, send a follow-up — occasionally a message is filtered.
Email: hello@dwellhue.com
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